Cannot Connect Ps4 Remote Play



Some PS4 users have reported to us that they need help in fixing Remote Play feature on their console that won’t connect to their PC. In case you did not know, you can actually play your favorite PS4 game on either a smartphone or computer even when you’re not in front of your console. All you have to do is to set up Remote Play on your phone or computer.

In some isolated cases, disabling the PS4 Remote Play feature can fix connection issues. This is because Remote Play creates a mini-network to connect to other devices. By disabling it, you free up the PS4 to concentrate on the game you're playing. Go to Settings Remote Play Connection Settings, then clear the Enable Remote Play check box. Lower Remote Play resolution for PS4 Remote Play You can change the PS4 Remote Play application video quality to improve your connection. From the launch screen of PS Remote Play on your device, go to Settings and then select Video Quality for Remote Play. Set Resolution to Standard or Low, and Frame Rate to Standard. A PS4 or PS5 console is required to stream your games to another devices. Remote play cannot be used on your mobile device’s cellular data network. Broadband internet with at least 5Mbps broadband internet is required. Broadband internet with 15Mbps via a. I've been trying to connect to my PS4 through Remote Play on my Windows 10 PC with no joy. This I have tried so far: Allowing the.exe through the firewall, both inbound and outbound. Opening ports UDP 9296, UDP 9297, UDP 9303. Disabling my anti-virus. Restarting the PC and PS4 Pro. Running PS4 Remote Play applicationas Administrator. Remote Play associates itself with the user you registered it with. If you connect a controller to the PS4 and select the same account, it will disconnect Remote Play. The question is, why is your controller connecting to the PS4 when it's plugged in with USB? The Dualshock 4 normally does not do that.

If you encounter connection issues or Remote Play errors during setup, or after using it for some time, this article should help.

Things you need for PS4 Remote Play

If you plan on playing away from your PS4, you can make use of its Remote Play feature. Below are the things that you should have to successfully do that:

  • Updated PS4 console.
  • Internet connected computer.
  • Good working PS4 DUALSHOCK wireless controller
  • USB cable to connect the controller to your computer. Or, a compatible wireless adapter to allow PS4 wireless connection.
  • PlayStation Network account.
  • At least 15Mbps download and upload internet connection speeds (for both the PC and PS4)

Causes why your PS4 Remote Play won’t connect

There are several possible reasons why PS4 Remote Play stops or won’t connect. Mostly, the issue is network setup related so it’s important that you make sure to check the status of your own local network ahead of time.

At other times, PS4 Remote Play may encounter connection issues or errors due to problems with the PlayStation Network itself.

For first time users, some may find out that they are unable to use PS4 Remote Play due to their computer’s security software.

Below are some of the common causes for PS4 Remote Play issues.

Internet connection is slow or intermittent.

In order to avoid having latency or lag when using Remote Play, you want to make sure that you have a fast broadband connection. Sony recommends that your PS4 has a minimum of 15Mbps. Anything slower than that can be problematic although I’ve personally been able to use Remote Play normally even though my PS4 speed test result shows that it’s only getting less than 6Mbps of upload speed.

For best results though, try to only use Remote Play when you have a fast enough connection.

PS4 software is outdated.

Most PS4 games and features that uses online functionality usually won’t work when the console’s software is outdated. Make sure that you manually check for software updates if you encounter Remote Play errors.

NAT type is strict or restrictive.

Some users may encounter “A connection to the server could not be established” error due to NAT type issues on the PS4. You should strive to have NAT Type 1(open) on your console although NAT Type 2 (moderate) is also okay. If your PS4 has NAT type 3 (strict), you will not be able to play with others online, talk via voice chat, or run Remote Play on your computer.

Cannot Connect To Server Ps4 Remote Play

Random console or computer OS bug.

Sometimes, electronic devices may develop flukes. Temporary bugs are usually fixed by simply rebooting the device so make sure to restart your PC and PS4.

Local network issue.

Issues with your local networking devices can cause Remote Play to cut off or not load. Make sure that your home network is fast enough and does not disconnect frequently. Intermittent connection issues can cause connection time outs, which can make Remote Play virtually unplayable.

Security software blocking the connection.

If you’re getting a 88010E0F error when setting up Remote Play for the first time, it’s more likely an antivirus or firewall issue. You can try to disable your antivirus or firewall temporarily to check if that’s the case.

Make sure to turn your security software back on after testing.

PlayStation Network is down.

Remote Play may not work if there’s an issue with its servers. You can check PlayStation Network status if you have trouble connecting with Remote Play.

What to do if PS4 Remote Play won’t connect

If you’re encountering an error with Remote Play, or if the feature suddenly stops working for no apparent reason, the following solutions should help.

  1. Check the PlayStation Network status.

    Before you troubleshoot your PC or PS4, make sure that you visit the PlayStation Network status page to see if there’s any issue from Sony’s side.

  2. Check your internet connection speed.

    Slow or intermittent connection speed can significantly impact how Remote Play works. Make sure to run a connection speed test on your PS4 first to see if it’s getting the minimum 15Mbps download and upload speeds.
    Your computer should also meet with the minimum speed requirements.
    To check for a possible intermittent connection issue, you’ll need to observe your network. Using your other devices (smartphones or computers), try to see if the connection keeps dropping for a few hours. If internet connection is unstable or constantly disconnecting, you’ll need to fix this issue first in order to reliably use Remote Play.

  3. Use wired connection.

    If you are using wireless or wifi connection with your PS4, it’s possible that there may be wifi signal interference that causes the connection to drop. Try using an ethernet connection from the router to your PS4 before attempting to use Remote Play again.
    If a wired connection is not possible, move the PS4 closer to the router so as to ensure that it gets a good wifi signal.

  4. Update your PS4 software.

    One of the simplest ways to keep bugs away is to ensure that your PS4 runs the most recent software. To manually check for software updates:
    -Go to your PS4 Home screen.
    -Go to the Settings Menu.
    -Select System Software Update.

  5. Restart Remote Play on your PC.

    If Remote Play still won’t connect, make sure that you restart it. On your computer, open the Task Manager (CTRL+ALT+DEL), select PS4 Remote Play under the Processes tab, then hit the End Task button at the lower right.

  6. Reboot the computer.

    If restarting the Remote Play application will not fix the error or connection issue, the next good thing that you can do is to restart your computer. This ensures that you address possible temporary bugs with your PC that might be interfering with Remote Play.

  7. Power cycle your local networking devices.

    While your PC is restarting, take the time to also refresh your network connection. To do that, you want to unplug your modem and/or router from the power outlet or strip for about 30 seconds.

  8. Disable your antivirus and/or firewall.

    For some, disabling their security software like antivirus or similar fixes Remote Play issues. If your computer’s firewall is active, you should consider turning off that too for testing purposes. Or, you can make an exception in your firewall settings to allow Remote Play to establish a connection. Use Google to know how to do this suggestion.

  9. Delete and reinstall Remote Play.

    If all the possible causes have been checked and not one of the solutions above has helped so far, consider deleting and reinstalling Remote Play.

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Ps4 Remote Play Won't Connect

Suggested readings:

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Having problems connecting with PS4 Remote Play? PS4 Error Code CE-35398-8 is becoming more and more of an issue for PS4 gamers everywhere since the latest PS4 7.00 system update. In this guide we fill you in on the details as to just what PS4 Error Code CE-35398-8 is, in addition to providing you with a fix to sort it out.

PS4 Error Code CE-35398-8 And How To Fix It

Remote Play Not Connecting Error

PS4 Error Code CE-35398-8 is an error that can sometimes occur when your PS4 console has problems accessing Mac and PC via Remote Play as a result of the latest PS4 firmware update.

Connect

Ps4 Remote Play Cannot Connect Controller

Luckily, we have a number of different solutions you can try below to resolve the issue.

PS4 Error Code CE-35398-8 Solution

0x88010e10 Remote Play

Your PS4 could not connect to your Remote Play device.

Please follow the steps below to get your PC or Mac connecting to Remote Play

Step 1) Turn on your PS4 system.
Step 2) Enable Remote Play
Step 3) Ensure that the firewall on your connected PC/Mac device allows the PS4 Remote Play app to connect and send/receive data
Step 4) Connect to Remote Play

Another solution, though a touch more extreme (and less safe) is as follows:

Step 1) Turn on your PS4 system.
Step 2) Enable Remote Play
Step 3) Disable the firewall on your PC/Mac
Step 4) Connect to Remote Play

Cannot Connect To Ps4 0x80001fff

As always, if you have another solution for this error do let us know; the more we know, the more you know and the more prepared we’ll be to deal with these troublesome errors!

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Other PS4 Errors & How To Fix Them