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There was a time when if you wanted to learn more about Webex, a simple search with your good friend Google would give you a pretty good idea. But recently Cisco has made some changes to its marketing strategy, extending the Webex family to include Webex Meetings, Webex Teams, Webex Room series, and Webex Share.

1. Teams end to end encryption is not just encryption in transit or at rest but keeps data encrypted even in-use e.g. When users search for content. Every message that is sent is encrypted on the client so that any intermediary or even Webex cloud engineers cannot see clear customer content.
2. Why use Webex Teams in your course? Webex Teams is an all-in-one solution for communication and collaboration. Webex Teams leverages video calling technology for synchronous video meetings and combines this with messaging, file sharing, white boarding and more to provide continuous teamwork by facilitating the persistent sharing of information.
3. WE Teams absolutely needs to provide a way for the user to export their personally-created teams, spaces, and their content AT A MINIMUM, and preferably all teams/message/content history I have access to. Even if there was an external utility that would use my local client / WE Teams access to get to the data, that would be fine.

Just between you and I, there are many useful, and dare I say even ‘wow’ features available, which will make your working life easier and even a bit more fun. I will talk about that in detail in another day, but today I wanted to address the common question; What’s the difference between Webex Meetings and Webex Teams, and what should I use when?

What is Webex Meetings?

Webex Meetings is a virtual meeting place where you can meet in real-time from your web browser, the app on your computer, or even access it on your mobile. This gives one consistent experience, providing options to connect easily wherever you may be. Webex Meetings is globally available, secure and made to optimise bandwidth, to reduce delays so that everyone has a good experience no matter where they are in the world, which I can vouch for having delivered global projects using Webex Meetings.

Content-only view to not record anyone’s video but only the content shared in the meeting. To configure recording view in WebEx, open meetingsapac.webex.com website in a browser and sign-in with your account. Then, click on the ‘Preferences’ option on the left to open your account settings menu. A vulnerability in Cisco Webex Teams could allow an unauthenticated, remote attacker to manipulate file names within the messaging interface. The vulnerability exists because the affected software mishandles character rendering. An attacker could exploit this vulnerability by sharing a file within the application interface. A successful exploit could allow the attacker to modify how the shared.

Webex Meetings gives you HD video with customizable layouts making a good alternative to face to face meetings but without the travel. It keeps teams singing from the same hymn sheet with the help of screen or application sharing, get creative with the Whiteboard, and the list goes on. Basically, you can get stuff done quickly and efficiently using Webex Meetings.

What is Webex Teams?

Formerly known as Cisco Spark, Webex Teams is an app for continuous teamwork with video meetings, group messaging, file sharing and whiteboarding. Webex Teams goes beyond the meeting itself, after all, meetings are just one part of a team journey. It aims to integrate the whole collaboration experience before, during and after meetings.

All this collaboration and action happens within Spaces. You can create Spaces and add people who share the same interest or are on the same project team as you.

Check out Stu’s blog explaining exactly what Webex Teams is

What is the difference between Webex Meetings and Webex Teams?

This question is often asked by people familiar with Webex Meetings, who are then asked to try Webex Teams. As is the typical experience, new tools and products are launched with the drop of an email with little to explain the purpose and benefits to the people. This creates a confused and unsure workforce.

Traditionally Webex Meetings is used for all types of meetings from team meetings scheduled with an invitation, to a 1:1 ad-hoc meeting where a meeting link is shared. Within Webex Teams you can also schedule meetings or schedule from your email calendar. But it’s even easier to start ad-hoc or on the fly meetings with people.

I thought it may be clearer to create a small table showing the feature comparison.

Webex feature comparison

I have a couple of recommendations from my own experience using both Webex Meetings and Webex Teams:

Scheduled, client or more formal meetings

I would advise using Webex Meetings, it’s easy to schedule and amend, there are a number of ways your attendees can join. Maybe they have low bandwidth so the option to dial into the meeting would be perfect for them.

Ad-hoc, 1:1 or internal team meetings

I would suggest using Webex Teams in these instances. It’s my favourite feature and the simplest way ever to start a meeting. It’s even easier than making a phone call and has been my biggest ‘WOW’ to date. We use it numerous times a day, see for yourself give it a try.

Presentation delivery

So, Webex Meetings wins here, you can load your documents before your attendee have even joined and annotate together. If you are using the Whiteboard, however, Webex Teams wins simply by saving your Whiteboard to your space for everyone to see, edit and review. Your Whiteboard in Webex Meetings is gone and lost forever unless you remember to save it to your desktop and email it to everyone.

Continue the conversation: persistent chat

Webex Teams is the definite winner here. Within your spaces, you can start a conversation before, during or after your meeting, keeping the conversation alive and everyone on track.

Host privileges

Webex Meetings allows for a more professional type of meeting and what I mean by that is, you can mute all attendees on entry so no disturbance if someone is late to your meeting or eating crisps. You can pin the presenter video so everyone is focussed on the message being delivered.

Files and documents

A great feature in Webex Teams, which has saved my bacon a few times is, all files and documents shared are stored in your space and are easily searchable. Taking the stress and frustration away when time is of the essence.

My Recommendation: Webex Meetings or Webex Teams?

Webex Meetings and Webex Teams are both great at what they do, the right one for you very much depends on what you want to do with it. Establishing your business drivers early will help you design use cases that work for your people. And, of course, it doesn’t have to be one or the other. Webex Teams and Webex Meetings can work in perfect harmony together if those use cases have already been established and clearly communicated.

Leaving change to chance never works

Employees won’t use your new digital workplace tools if you don’t tell them why and teach them how. Future Worx gets everyone using new tools in the best ways by raising awareness, revealing the value and showing how to work smarter in this digital age. They’ll be happier and more effective. You’ll transform the business.

Get in touch to learn more about how Future Worx can transform your workplace.

By default, the Webex Teams installer sets up the application to start on login. This documentation will highlight how to disable this functionality on both Mac and Windows operating systems.

Webex Teams Welcome Unknown

1. Search for and open 'Task Manager' with administrative rights. (Right click and select 'Run as administrator')
2. Expand the Task Manager window by selecting 'More details'
   
3. Navigate to the 'Startup' tab.
   
4. Locate 'Webex Teams' or 'Webex' and select it.
5. Select 'Disable on the bottom right hand corner of the Task Manager window.

Webex Performance Issues

1. On your Mac, locate the Apple icon in the top left and select it followed by 'System Preferences...'
2. Once in the System Preferences view, locate and select 'Users & Groups'
   
3. Once in the Users & Groups menu, ensure that the proper user is select and switch to the 'Login Items' view
   
4. On the Login Items page, either select and remove the 'Webex' or 'Webex Teams' application using the minus symbol or hide the application by selecting the checkbox
   1. Please note that to perform any of these actions, you may be required to unlock the window / settings via the lock icon in the bottom left of the system preferences window. You will required administrative access over your system to perform this.