Norton Security Scan will be retired for Windows platforms and will no longer be available for download after April 1, 2020. Norton Security Scan ceases functionality on June 30, 2020.
A Smart Firewall is the network security in Norton 360 that monitors the traffic to and from your network and can either allow or block that traffic based on a defined set of security rules. Norton 360 Smart Firewall helps protect your device and your data from malicious attacks and intrusive eyes by monitoring and blocking suspicious network. Norton™ provides industry-leading antivirus and security software for your PC, Mac®, and mobile devices. Download a Norton™ 360 plan - help protect your devices against viruses, ransomware, malware and other online threats.
We strive to provide industry-leading and relevant security to help protect your devices and the information on them. From time to time, we assess our offerings and features to ensure value to our consumers and partners. As a result, we have decided to retire Norton Security Scan.
As of April 1, 2020, Norton Security Scan will no longer be available for download.
Is there a replacement solution for Norton Security Scan?
Unfortunately, there is no replacement for Norton Security Scan.
If you aren't a NortonLifeLock customer, visit our products page, and choose from our multiple range of products.
However, if you have an active NortonLifeLock subscription with Device Security, this feature is already part of your current subscription. You can install it on multiple devices depending on your subscription. To know more, read Install Norton Device Security.
I have other questions and need help, where can I go?
Our Member Services & Support agents are happy to assist you and answer any other questions you may have. For more information, contact Member Services & Support.
When reporting spam emails, it is critical that you send us the email headers. Please do not forward the spam email. Forwarding the email will remove the original headers.
Report a spam email sent to your Comcast.net email account
Webmail Users
- Select the message you wish to report as spam.
- Click the 'Spam' button in the right-hand corner of the webmail console.
Email Client Users (Windows Mail, Outlook, Thunderbird, etc.)
- Select the message you wish to report as spam.
- Forward the spam message as an attachment to missed-spam@comcast.net.
Report spam email sent from within the Comcast Network
Norton Security Deluxe
Once you have copied the full message headers from the spam message, paste the header and message into an email and send it to abuse@comcast.net.
How to unblock an email address
If an email is unable to be delivered to a Comcast.net email address, it's possible the sender's email provider is blocking your address as an antispam precaution for Xfinity customers.
The sender should receive an error message containing a link to a FAQ with valuable information regarding the issue and steps necessary to request removal.
Norton Security Suite
Email administrators can submit the blocked IP address to the Security Assurance department to determine if the IP address is eligible for removal by completing the Blocked Provider Request Form. Requests submitted through this form are reviewed on a 24x7 basis.